In order to determine the worst airports, they’ve come up with specific criterion by scoring them in relation to on-time performance, quality of customer service, and (to a lesser-degree) unsatisfied passenger sentiment on Social Media. Other airports are given reasons to celebrate and are being praised for their friendly service, timeliness, and clean, modern amenities. The top three world’s best airport across the world are revealed. Hamad International Airport in Qatar, Athens International Airport in Greece and Haneda Airport in Tokyo are those who are highly qualified for the title.
But unfortunately, not all airports came out so good which earned the lowest marks by considering the data gathered in terms of the assessment of on-time performance, public reviews of the quality of service and passenger sentiment on social media.
Regardless of whether the airport is one of the best or worst in the world, flightstatus24 will be your companion in providing you up-to-date flight status, flight tracking and airport information as you travel abroad. it provides information such as aircraft speed, altitude, arrival and departure times, cancellations and even flight delays.
Would you like to know the world’s worst airport? We’ve come up with a list. Scan through it.
Kuwait Airport
On-time performance: 4.1
Quality of service: 7.0
Passenger sentiment: 3.9
Result: 5.40
It ranks first on the list of the world’s worst airport. As per travelers’ observation and first-hand experience, flying here was disorganized and the surrounding and even facilities are not as clean as they would have liked or expected. To add up to this, the staff was not very friendly and approachable. To quote one resentful passenger, he says that Kuwait airport is a total disgrace.
London Stansted Airport
On-time performance: 6.2
Quality of service: 5.8
Passenger sentiment: 1.1
Result: 5.53
Normally, when people think about airports in London, majority pinpoint only Gatwick or Heathrow. But there’s still London Stansted Airport located in about 40 miles northeast of the city center. This airport now holds the title of being the 2nd worst airport in the world. After gathering enough data, the result of this is due to an abysmal score for passenger sentiment. Passengers normally complain about longer queuing for check-in and security and for them it almost takes forever just to get their luggage once landed.
Lyon-Saint-Exupery Airport
On-time performance: 6.1
Quality of service: 5.8
Passenger sentiment: 4.2
Result: 5.78
There’s no doubt that passengers admire the design and architecture of Lyon-Saint-Exupery. It is located on the eastern outskirts of Lyon, France. As per travelers’ observation and personal experience, this airport lacking in terms of technology during the check-in process, long lines, unhelpful and unapproachable French staff. There’s a passenger that made a review on this airport and it says there’s a bunch of completely useless staff in this area. And even added that a child can do a better as compared to them.
Paris Orly Airport
On-time performance: 5.3
Quality of service: 6.8
Passenger sentiment: 4.1
Result: 5.83
As you make your way to France and you’re not flying into the capital city’s main international airport which is Charles de Gaulle, you’re surely be taking flight into Orly Airport. And as you fly into Orly Airport which is located south of the city center, there’s a high probability that your trip will lead to a not-so-pleasant experience. As per passengers’ feedback, its airport is crowded, not welcoming, disorganize making it difficult to navigate the area. One passenger posted a review on its Facebook page and it says, a most pathetic international airport he’d ever been to.
Stockholm Bromma Airport
On-time performance: 4.4
Quality of service: 7.6
Passenger sentiment: 5.1
Result: 5.91
This airport is located a few miles away west of the city center and is known to cause headaches for recent travelers. They complain that it’s so tiny and unable to accommodate passengers when things get busy like a place to sit while waiting. Apart from that, there’s a long queuing from the check-in itself and even to security procedures.
Manchester Airport
On-time performance: 6.1
Quality of service: 6.6
Passenger sentiment: 2.6
Result: 5.95
Travelers are eager enough to complain regarding the services of Manchester Airport. This is the main reason why it is on the 6th spot on being on the list of the world’s worst airport. As per the travelers’ first-hand experience, Manchester now charges a fee for passenger drop-offs. The airport also lacking in terms of the number of staff that it creates long lines and lots of frustration.
Boryspil International Airport
On-time performance: 4.3
Quality of service: 8.0
Passenger sentiment: 4.9
Result: 6.03
As you make your way to Kyiv, Ukraine, you can’t help yourself but fly into the 7th worst airport in the world. Travelers’ are having a hard time connecting to this airport’s Wi-Fi and even drinking fountains just to fill up their tumblers or water bottles. What’s more disgusting is its shoddy restrooms.
Edinburgh Airport
On-time performance: 6.6
Quality of service: 7.0
Passenger sentiment: 1.8
Result: 6.29
As per the analysis, passengers who have flown to this airport said that it’s difficult to navigate, mismanaged and even chaotic. The airport also lacks seats needed to accommodate passengers while waiting for their flight. It is noticeable that people end up sitting on the ground which is definitely not ideal.
Bordeaux-Merignac Airport
On-time performance: 7.4
Quality of service: 5.6
Passenger sentiment: 5.1
Result: 6.37
This was listed on the worst airport category due to the passenger sentiment and quality service. Some of the complaints about this airport are dirty restrooms, long security lines, discourteous staff members which leads to unwelcoming feeling.
Eindhoven Airport
On-time performance: 5.9
Quality of service: 7.2
Passenger sentiment: 5.1
Result: 6.39 (out of 10)
This airport is located in the Netherlands. As per Facebook page reviews, there are numerous complaints about its bad customer service, long security lines, and general disarray. One passenger said that he missed the flight due to long lines of the airport security. One staff answered him that it’s not their problem and just received a generic email from the airport and he doesn’t even get the money back.
